Senior Software Engineer (Channels)

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences. Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies , and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work . With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together! How you will make an impact: As a Senior Software Engineer at Iterable, you'll be responsible for the core platform used by our growing customer base. Making this platform easy to use and attractive for non-technical users is extremely important. Our Engineering team works closely with Product, Design, Infrastructure, and SRE to bring next-generation marketing solutions to our massively scalable platform. We believe in building an Engineering culture guided by our company values which you can learn more about here . You will be working with the Analytics Application team that provides accurate and actionable insights to our customers so that they can establish a clear understanding of the effectiveness of their marketing efforts. Ultimately, we help enable our customers to provide the most relevant and joyful experiences to their own users. One of our core values is a growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description. You’ll get to: Own the backend of the product with a huge amount of autonomy Architect and develop solutions to scale a complex platform that reaches millions of users Collaborate with frontend, backend, product, and design to conceptualize and build new product features Provide direction for your team and guide standards across the Engineering organization Improve Engineering processes, tooling, and efficiency Mentor and guide team members We are looking for people who have: Relevant industry experience building production-ready, scalable web applications Proficiency in at least one modern programming language (ideally Scala and/or Java) Experience with Elasticsearch and/or other relevant technologies such as Postgres and data pipeline systems. Ability to facilitate discussions within your team and cross-functionally A desire to be part of a values-driven Engineering team Passion for learning -- always improving yourself and the team around you Our Technology Stack: Programming Language: Scala Databases: Elasticsearch, Postgres, Redis Infrastructure: Pulsar, Kafka, AWS Other Relevant Technologies: Docker / Kubernetes, React Bonus Points Experience with large-scale performance testing Experience with data processing and advanced methodologies Experience with functional programming and the JVM Experience using AI IDEs or workflows The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations. Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others. Recruitment Disclaimer: Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not: Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc. Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home offi