Director of Media

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

📍London (UK) | 💰£112,000 - £142,000 + Benefits | 12 Month Fixed Term Contract

At Monzo, we are entering an exciting new chapter of growth, and we’re looking for a strategic, creative and analytical Media Director to shape how we show up in the world.

You’ll own the media strategy, planning and investment framework that drives both brand love and customer acquisition. You won’t just be buying media space; you’ll be architecting a through-the-line ecosystem that connects our product innovation with the people who need it most.

We are hiring this role as a 12 month fixed term contract.

In this role, you will have the following capabilities:

• Lead Media Strategy: Develop and execute comprehensive, multi-channel media strategies that can connect through the entire funnel - from high-impact brand awareness to performance-led customer acquisition.
  
  
• Balance Investment by Objective: Acting as a consultant to internal Growth, Integrated Marketing & Brand channel owners, provide a recommendation for paid media budgets across digital (Social, Search, Programmatic) and traditional channels (TV, OOH, Radio). You’ll play an important role in ensuring every pound is allocated to deliver on specific business objectives, like CAC:LTV, and taking onboard learnings from our measurement partners internally and externally.
  
  
• Agency & Partner Management: Act as the primary lead for our media agency partners, driving excellence in planning, buying, and reporting.
  
  
• Measurement & Attribution: Partner with our internal Data teams and external MMM agency to measure incrementality, attribution, and the long-term impact of our media investment on the Monzo brand.
  
  
• Market Leadership: Stay ahead of industry trends, platform innovations, and changes in the UK media landscape to keep Monzo at the forefront of the industry.

What you will be:

• An experienced Strategist: You have a proven track record (10+ years) in a media leadership role, either at a top-tier agency or a high-growth, brand-led in-house team.
  
  
• Channel Agnostic: You possess deep expertise in both digital performance marketing and traditional brand-building; you understand how they interact to drive sustainable growth.
  
  
• Commercially Sharp: You understand key commercial metrics, how to connect your work with commercial outcomes and are obsessed with driving tangible business growth through data-driven decisions.
  
  
• Comfortable with Pace: You thrive in a rocket ship start-up environment, are comfortable with ambiguity, and lead with transparency and empathy.
  
  
• Regulated Industry Savvy: Experience in banking, fintech, or highly regulated sectors is a major advantage; you understand the nuances of trust and security in finance.

The Interview Process:

Our interview process involves three main stages:

1. Recruiter Call (30mins)
2. Initial Call (30mins)
3. Role Specific (including a live case study) (60mins)
4. Leadership/ Behavioural Call (45mins)

Our average process takes around 3-4 weeks but we will always work around your availability.

What’s in it for you:

💰Salary is £112,000 - £142,000

📍This role will be based out of our London office next to Liverpool Street station in a hybrid approach of office based and home working

⏰We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here

#LI-JB1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊