IT Systems Engineer

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!

We are looking for a collaborative and forward-thinking IT Systems Engineer to take ownership of our core Identity and Access Management platform, Entra ID. You will join a highly skilled team of Systems Engineers who manage our internal infrastructure, systems, and automation to keep the business running smoothly. Our team plays a vital role in enabling everyone across the organization to work securely, efficiently, and productively

This is an impactful role where you will maintain key identity services, champion modern practices, follow industry standards, and help us make full use of the latest platform features . A key focus will be developing and improving our automation workflows, particularly those built with Azure Logic Apps, to deliver a seamless employee lifecycle experience and ensure our identity systems remain robust, scalable, and ready for global growth.

What you’ll be doing:

• Platform Ownership: Shape the direction, deployment, and operational success of our core Entra ID platform, ensuring we follow industry standards and leverage modern features. This includes evaluating, configuring, and managing core systems and scalable SaaS solutions from architecture to integration.
• Automation & Lifecycle: Lead the design, implementation, and ongoing management of critical automation workflows, including those using Azure Logic Apps, to deliver a seamless and efficient employee lifecycle experience.
• Security & Compliance: Ensure system compliance and security standards are met to align the platform with global audit and regulatory requirements.
• Incident Response: Act as part of a responsive team for system and security incidents, troubleshooting escalations, managing vulnerability remediations, and participating equitably in the necessary on-call rotation.
• Stakeholder Collaboration: Build strong, inclusive relationships with stakeholders, drive key cross-functional projects, and maintain clear, high-quality technical documentation to support team consistency and knowledge sharing.

Who you are:

• Identity Management: Strong experience working with an Identity Provider such as Entra ID, Okta, or similar.
• IAM Technologies: Confidence administering enterprise Identity and Access Management technologies, including SSO, SAML, OAuth, MFA, PAM, and SCIM.
• Lifecycle Processes: Solid understanding of User Lifecycle Management processes, including automated provisioning and federated access to SaaS applications.
• Access Controls: Experience implementing and managing role-based and attribute-based access controls.
• Low-Code Automation: Experience building and maintaining workflows using no-code or low-code automation platforms such as Azure Logic Apps or Power Automate.
• Scripting: Hands-on experience with scripting and automation using PowerShell.
• SaaS Environments: Comfort working with enterprise SaaS solutions and navigating environments where systems, tooling, and processes continue to evolve.
• Bonus Skills: Exposure to Mobile Device Management (MDM) platforms or knowledge of enterprise networking concepts and core infrastructure principles would be welcomed advantages.

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary (prorated)
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
• Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Central office with a laid-back vibe and a constant buzz of different languages being spoken everywhere you go. It’s complete with a coffee bar, canteen, and table tennis, and has a wide variety of refreshments available - you can opt in for breakfast and lunch at an affordable price
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
• Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
• Employee discounts to restaurants and shops

Still not sure?

We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences, along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.