Product Designer, Internal Tools
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
You'll work closely with several teams of engineers and PMs to shape products used by Stripe employees across engineering, operations, finance, and beyond. This is a high-impact role for a designer who finds as much satisfaction in untangling complex workflows and dense information architectures as in crafting polished interfaces.
What you’ll do
You'll take ownership of two spaces within our internal tooling portfolio: Developer Productivity, focused on ensuring every engineer at Stripe has the tools to be productive, and Collaboration, focused on knowledge discovery and communication at scale. You'll pair with an existing designer on the team to bring design quality and consistency to surfaces that are critical to how Stripe operates internally.
Responsibilities
- Own end-to-end design for a portfolio of internal tools: from discovery and problem framing through interaction design, prototyping, and implementation support.
- Partner with engineering and product managers to define product requirements and translate them into clear, usable, and well-considered design solutions.
- Conduct lightweight research and usability sessions with internal users to validate decisions and surface unmet needs.
- Contribute to a consistent design language across our internal tools suite, working in close coordination with the Sail Design team and Stripe's design system.
- Make design trade-offs confidently, knowing when to go deep on craft and when to ship a pragmatic solution that moves the product forward.
- Help raise the bar for internal product design at Stripe advocating for users who are often underserved compared to customer-facing surfaces.
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of product design experience, with a portfolio that demonstrates strong UX thinking, clear visual craft, and an ability to navigate ambiguity.
- Experience designing tools for complex or data-heavy workflows: internal tools, developer tools, ops platforms, or similar are a strong plus.
- Comfortable working across the full design process: you can lead discovery, write a problem brief, design and prototype, and ship without needing every step handed to you.
- Strong systems thinker: you naturally look for patterns, reusable components, and structural solutions rather than one-off fixes.
- Collaborative and direct communicator. You share work early, give and receive feedback well, and know how to align cross-functional stakeholders.
- Proficient in Figma and comfortable working within or alongside a design system.
Preferred qualifications
- Experience designing for internal-facing or enterprise tooling environments.
- You've contributed to a design system, or worked close to a design systems team.
- Exposure to information architecture challenges: navigation, search, content modeling.
- Background in or interest in developer tooling, ops platforms, or workflow automation.