Senior Product Manager, Payments

About Us

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.

We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

Twitch has a two-sided payments platform that collects payments from customers all over the globe and pays out income to our creators. By bringing customers together with creators, we are changing how media is consumed and how communities are formed. Payments is core to Twitch’s strategy to serve the needs of creators in generating income on Twitch. At Twitch, you will work with passionate people who are smart, self-driven and customer obsessed.

As a Product Manager for Payments, you will help set and execute on Twitch's strategy to enable and optimize payments for all our viewers across 100+ countries and across devices (web, mobile web and TV).

You can work from San Francisco, CA or Seattle, WA.

You Will:

• Support senior management by managing payments metrics reporting and performing data analysis to produce business forecasts and optimize checkout conversion, authorization rates, and payment costs.
• Research, design, and develop new payment strategies to help Amazon leverage its platform data to support business functions through complicated payment optimization and fraud prevention modeling.
• Utilize database technologies, including SQL, and experimentation tools to design, develop, and evaluate highly innovative payment products and automated reports for campaign targeting and optimization.
• Transform complicated business problems into product requirements and provide data-driven solutions for payment processing, checkout experience, and international payment method adoption.
• Perform statistical analysis, including A/B testing, conversion funnel analysis, and cross-platform regression using experimentation and analytic tools.
• Establish scalable, efficient, automated processes for large scale payment operations, product development, product validation, and product implementation across web and mobile platforms.
• Domestic travel required less than 5% of the time.

You Have:

• 5+ years of work experience as a Product Manager or Technical Program Manager
• Experience in regards to payments, fraud and monetizing digital products at scale
• Deep familiarity with processors like Stripe, Adyen, Braintree/PayPal and global alternative payment methods
• Experience leading cross-functional initiatives
• Experience defining 1-2 year product strategies

Perks

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job ID: TW9110

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

US, WA, Seattle - Annually$151,200—$204,600 USDUS, CA, San Francisco - Annually $173,900—$235,200 USD

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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